Privacy Policy
Your Privacy, Our Priority: Discover PouchMe's Commitment to Protecting Your Data
Our Promise to Safeguard Your Privacy
1. Introduction
PouchMe (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Protection of Personal Information Act (POPIA)of South Africa.
By using our website (www.pouchme.co.za), you agree to the collection and use of your data as outlined in this policy.
2. Information We Collect
We may collect the following personal data:
- Name, surname, and contact details (email, phone number).
- Billing and shipping addresses.
- Payment details (processed securely via third-party payment providers).
- Browsing data, cookies, and analytics for site improvement.
- Age verification details (to ensure compliance with nicotine sale regulations).
3. How We Use Your Data
We use your information for:
- Processing and delivering your orders.
- Customer support and responding to inquiries.
Fraud prevention and security. - Marketing and promotional campaigns (only with your consent).
4. Data Protection & Security
- We use SSL encryption to protect data transmission.
- We do not store credit card details.
- We never sell or share your data with unauthorised third parties.
5. Your Rights Under POPIA
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing.
- Request information on how your data is processed.
Privacy Policy FAQs
Understanding how we handle your data is crucial. Here, we address common questions about our privacy practices.
How does PouchMe protect my personal information?
We use advanced encryption technologies and secure servers to ensure your personal information is protected at all times. Our systems are regularly updated to guard against unauthorized access.
What information does PouchMe collect?
We collect information necessary to process your orders, such as your name, address, and payment details. We also gather data to improve your shopping experience, like browsing behavior and preferences.
Can I access or delete my data?
Yes, you have the right to access your personal data and request its deletion. Simply contact our customer support team, and they will assist you with your request promptly.
Does PouchMe share my information with third parties?
We do not sell or rent your personal information to third parties. We may share data with trusted partners only to fulfill your orders or improve our services, always under strict confidentiality agreements.
How can I learn more about PouchMe's privacy practices?
You can read our detailed privacy policy on our website, which outlines all aspects of how we handle your data. For further inquiries, our customer support team is always ready to assist you.
Explore Our Privacy Policy
Your privacy is our priority. Discover how our privacy policy ensures a secure and enjoyable shopping experience at PouchMe. Feel confident and protected as you explore our exclusive range of nicotine pouches.
